Shipping & deliveries

We are based in Finland and all our products are shipped from our Helsinki warehouse to the customer. A store pick-up from our Wilow-store is also possible. Free shipping on all orders above €300.

Shipping to Finland:
- Posti & PostNord: 6 € (delivery time 2-3 business days)

Shipping to close Eu region (Denmark, Estonia, Latvia, Lithuania & Sweden): 
- PostNord 10e (delivery time 2-3 business days)
 
Shipping to EU region (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia & Spain):
- UPS Express Saver 15e (delivery time 2-3 business days)
- UPS Standard 20e (delivery time 2-6 business days)
 
Shipping to non-EU region (Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Malta, Mayotte, Moldova, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine & United Kingdom):
- UPS Express Saver 25e (delivery time 2-3 business days)
- UPS Standard 20e (delivery time 2-6 business days)
 
Worldwide shipping:
- UPS Express Saver 30e (delivery time 2-6 business days)

Taxes are already included in the cost of the item and there are no extra taxes or duties on orders shipped within the European Union. Please note that shoppers from countries outside EU may have to pay tax or duty in the home country for the courier to be able to deliver. 
Our returns policy allows you to return products unused within 30 days of receiving them. Products should be returned unused, unwashed and with all labels still attached.